Refund policy

Refund policy

The Toronto Airbnb Playbook is a digital product delivered instantly as a PDF download. Because the full guide is available to you immediately after purchase, all sales are final and we do not offer refunds or exchanges.

Problems with your download

If your download link doesn't work, the file is damaged, or you were charged but didn't receive the guide, email us at fadynakhla@royallepage.ca within 30 days of your purchase with your order number. We'll send you a working copy right away, and if we can't deliver the guide, we'll refund your purchase in full.

Duplicate purchases

If you were accidentally charged more than once for the same order, contact us and we'll refund the duplicate charge.

Questions

For any questions about your order, email fadynakhla@royallepage.ca.